Feedback and the Public Sector Exemption
A recurring theme arose when the Providence School Board voted to eliminate administrator unionization:
[Stephen Kane, executive secretary of the Association of Providence Public School and Staff Administrators] now worries that the fate of each administrator will be left to “the whim of the School Board. Of course, it’s going to get personal. It’s going to get political.”
You can call it “whim” or “judgment,” but granting responsibility throughout any organizational hierarchy is the most effective way to ensure efficiency and productivity. Whether the goal is corporate profit or public education, whether consumers react to policies through purchase decisions or taxpayers through votes, administrators must be accountable to policy makers, and policy makers must be accountable to stakeholders.
Unions certainly change the calculation a bit for their members, but not unlike resistors in an electrical circuit, they inherently distort the feedback loop by distributing some of that responsibility onto labor processes. That can have its benefits, but over the long term, it hinders the organization’s ability to adjust to the interests of those it ostensibly serves.
And when the organization is a government entity, it can survive by fiat as problems fester.